If you have paid us using our online payment facility provided by Worldpay and request a return of your money we will only refund money to the credit/debit card which made the payment. We will deduct any charges raised by Worldpay for processing the original transaction.
Requests for return of a payment should be made by email to firstname.lastname@example.org
Please supply details of the amount of the transaction, your file reference, the invoice number and the reason why you are requesting the refund.
Refunds are authorised by the Directors of the firm.