“When I lost my daughter I asked for answers from the NHS and the reply I got from my consultant was “don’t make a fuss she would of died anyway”

From the start Carole was helpful and had empathy for me, she was not interested in how much money I could get and more about my getting answers. Carole knew her stuff and was always patient when she had to explain legal terms to me.  I never felt rushed and each step was explained.  It was not an easy decision to sue the NHS but Carole never judged and has got me the  answers which have helped me.  Thank you Carole”