“Carole Watts has been wonderful at dealing with my case. She dealt with everything in a timely, professional and sensitive manner.
During the time we spent together working on the case I felt Carol really cared and understood my needs and expectations. It was a particularly stressful time and uncharted territory for me but Carole put me at ease and really explained the process in layman’s terms. It was a much more personal and positive experience than I had expected. I wouldn’t hesitate to use her again. The service was exceptional for which I’m very grateful”.