The coronavirus pandemic has seen countless businesses and service providers face fluctuations in demand and disruption, which has subsequently resulted in delays to their service provision.
At Price Slater Gawne, we have been open for business throughout the COVID-19 lockdown period, with our employees working from home and contact with clients and third parties via email, phone and video conferencing. This has meant that we have been able to deliver the same standards of service to our clients. We have however found that within our Wills, Trusts and Probate department, we have faced some delays in obtaining information from third parties, particularly in relation to the Probate process.
It is therefore promising to hear that HM Courts and Tribunals have now put provisions in place, through the recruitment of new staff and retraining of existing staff to manage the demand they face and prevent delays in relation to Probate requests.
Whilst delays have occurred, it is anticipated that such provisions will have a positive impact moving forward. It is, however, important to note that Probate is not solely impacted by the processing times of HMCTS, but rather relies upon the communication and timescales of, for example, banks, NS & I, share companies, investment companies, HMRC and the Land Registry; all of which have been impacted by the coronavirus pandemic.
Laura Bywater, Head of Wills, Trusts and Probate commented:
“At Price Slater Gawne, we are committed to assisting clients to progress Probate applications as swiftly as possible. We are however tied by the timescales of third party organisations, who have sadly been greatly impacted by changes in working conditions and practices during this time.
It is welcome news to see that organisations are taking steps to reduce and eliminate potential delays, therefore assisting clients through this process”.
If you would like to discuss a probate application with the Price Slater Gawne team, please contact Laura Bywater on 0161 615 5554, by email to Laura.Bywater@psg-law.co.uk or contact us via webchat at www.psg-law.co.uk